Question 1

How much does this program cost per person?

Accepted Answer

This program comes in 3 levels, each with its own hotels: the Al Massa Grand Hotel (4 stars) option from EGP 58,500; the Pullman ZamZam Makkah (5 stars) option from EGP 73,500; and the Makkah Clock Royal Tower, A Fairmont Hotel (5 stars) option from EGP 80,500 per person. In the Al Massa Grand Hotel (4 stars) option the price per person is: quad room EGP 58,500, triple room EGP 62,500, double room EGP 70,500. The more travelers share a room, the lower the price per person.

Question 2

How much does this program cost for a child or an infant?

Accepted Answer

According to the company, a child costs EGP 32,000 and an infant costs EGP 27,500. The company confirms the age range for each price when you book.

Question 3

Which hotels does this program use, and how far are they from the Haram?

Accepted Answer

The Al Massa Grand Hotel (4 stars) option: Al Massa Grand Hotel in Makkah (4 stars), 611 meters from the Haram, for 5 nights. The Pullman ZamZam Makkah (5 stars) option: Maysan Al Harithia Hotel in Madinah (5 stars), 258 meters from the Haram, for 4 nights, then Pullman ZamZam Makkah in Makkah (5 stars), 214 meters from the Haram, for 5 nights. The Makkah Clock Royal Tower, A Fairmont Hotel (5 stars) option: Anwar Al Madinah Mövenpick in Madinah (5 stars), 314 meters from the Haram, for 3 nights, then Makkah Clock Royal Tower, A Fairmont Hotel in Makkah (5 stars), 160 meters from the Haram, for 6 nights.

Question 4

How many nights are in Makkah and in Madinah, and where does the program start?

Accepted Answer

It depends on the level: the Pullman ZamZam Makkah (5 stars) option: 4 nights in Madinah, then 5 nights in Makkah; the Makkah Clock Royal Tower, A Fairmont Hotel (5 stars) option: 3 nights in Madinah, then 6 nights in Makkah.

Question 5

When does this program travel, and with which airline?

Accepted Answer

The flight is with EgyptAir from Cairo to Madinah, returning from Jeddah.

Question 6

Does this program's price include flights?

Accepted Answer

Yes, the price includes the flight ticket with EgyptAir. Under the company's terms, any rise in the ticket price is added to the program price.

Question 7

What is included in this program, and what is not?

Accepted Answer

Transfers: قطار from Madinah to Makkah. The full list of what is and isn't included is on this page.

Question 8

Does this program include visits to the holy sites?

Accepted Answer

Yes. The program includes visits to the well-known sites of Makkah and Madinah. Sites linked to this program: Cave Hira, Cave Thawr, Masjid Aisha (Al-Taneem), Mina, Arafat (Mount Arafat), Muzdalifah, Jamarat, Al-Baqi Cemetery, and 17 more on this page.

Question 9

Is the Rawdah visit booking included in this program?

Accepted Answer

The company does not say the Rawdah booking is included. In most programs the pilgrim books the Rawdah slot through the Nusuk app, so ask the company before booking.

Question 10

Who is Al Mashrek Tours, the company running this program?

Accepted Answer

This program is organized by Al Mashrek Tours, licensed by the Ministry of Tourism and Antiquities under license no. 2518. The company is listed on Egypt's Umrah portal. It organises Hajj and Umrah programs at different levels, and its Umrah trips depart from Cairo. These programs can be booked through the company's website or by phone. You can verify the license on the Chamber of Tourism Companies and Travel Agencies website. Its page on 4Safar shows its listed programs.

Question 11

Where are the offices of Al Mashrek Tours, and how can I contact it?

Accepted Answer

Al Mashrek Tours has its head office in Cairo, with branches in Kafr El Sheikh and Sohag. The full address of each office is on the company page on 4Safar. Contact: phone 17362, website www.mashrektours.com.

Question 12

What is the role of 4Safar? Is it a travel company?

Accepted Answer

4Safar is an online platform, not a travel company. It shows Umrah programs from travel companies licensed by the Ministry of Tourism and Antiquities, so you can compare prices, hotels and dates in one place. Your booking request goes straight to Al Mashrek Tours, which contacts you to confirm the booking, agrees the payment with you and runs the trip. Sending a request is free and does not commit you to book.

10-day Umrah from Cairo – Madinah first · EgyptAir

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The trip

Anwar Al Madinah Movenpick

Fairmont Makkah Clock Royal Tower

Available room options and prices

What is included in this package and what is not?

Package description

Inclusions

Exclusions

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Common questions about this Umrah package